Automation of Business Processes and Technical Support
One partner — all technical matters under control.
From software setup and integrations to business process automation and remote support.
You focus on your business — we take care of the technical tasks.
Technical Support
Remote resolution of technical issues (email, domains, servers, office PCs); setup of corporate accounts for Google Workspace / Microsoft 365; hosting and domain management, SSL configuration and backups; data protection and basic cybersecurity solutions for small businesses
Business Process Automation
Implementation of CRM systems (Bitrix24, Odoo, Hubspot, Zoho); integration of accounting software (Finmap, Lexoffice) with CRM and banks; automation of document flow and contract signing (DocuSign, digital signatures); creation of bots for handling requests, bookings, and technical support
Analytics and Reporting
Building dashboards in Google Data Studio / Power BI / Tableau; automatic collection of financial and marketing metrics; real-time monitoring of sales, expenses, and customers
Web and Integrations
Development and maintenance of simple websites (Tilda, Wix); integration of payment systems (Stripe, PayPal, LiqPay, Fondy); API integrations between various services (CRM ↔ accounting ↔ marketing); creation of custom scripts to optimize manual processes
AI and Modern Solutions
Use of ChatGPT and AI bots in customer support; automatic transcribers and translators for business; document flow automation (AI-powered recognition of invoices, contracts, scans, document sorting); processing of requests and inquiries (AI systems for filtering, prioritization, and routing of customer inquiries); AI analysis of workflows (identifying bottlenecks and proposing business process optimization)
The “Business Process Automation and technical support” practice is headed by
Viktor Shpykuliak — Specializes in developing custom technical solutions to optimize business operations.
FAQ
You can book a consultation using the online booking button on our website. After clicking, a calendar will open where you can immediately select a convenient date and time for the meeting. Booking confirmation will be sent automatically.
Yes, we work with both individuals and legal entities. However, the core focus of Lex Alliance is business support — including small and medium-sized companies as well as growing businesses. We provide комплекс solutions covering legal, financial, and strategic aspects.
We provide services across Ukraine and work with clients in the European Union. Thanks to our online approach, we can effectively support clients regardless of their location. Consultations, support, and communication can all be conducted remotely.
Automation is when manual, repetitive tasks are handled by a system without human involvement. We implement CRMs (Bitrix24, Odoo, Hubspot, Zoho), integrate accounting (Finmap, Lexoffice) with CRMs and banks, set up automated document flow and e-signatures (DocuSign, EDS), and create bots for processing requests, bookings, and technical support. The result: fewer errors, faster processes, and you don't waste time and money on routine tasks.
We use modern AI tools to automate your operations. This can include: ChatGPT and AI bots for customer support (answering common questions 24/7); automatic transcribers and translators for business; AI recognition of invoices, contracts, and scans with automatic document sorting; AI systems for filtering, prioritizing, and routing customer inquiries. We also conduct AI analysis of workflows — identifying bottlenecks and suggesting what and how to optimize.